Advanced Negotiation & Conflict Resolution

Duration 5 Days
Language English
Course Format Classroom/Online
Certificate Yes

Detail

Overview

The Advanced Negotiation & Conflict Resolution course provides participants with in-depth strategies and techniques for handling complex negotiations and resolving conflicts effectively. The course explores negotiation frameworks, psychological tactics, and decision-making processes to enhance influence and collaboration. Participants will gain insights into managing disputes, overcoming deadlocks, and achieving optimal outcomes in challenging situations.

Objectives

  • Understand the principles and psychology of negotiation and conflict resolution.
  • Develop strategies for handling high-stakes and complex negotiations.
  • Learn how to analyze negotiation dynamics and anticipate counterpart strategies.
  • Master techniques for overcoming resistance, deadlocks, and impasses.
  • Improve communication skills to manage conflicts effectively.
  • Explore cultural and ethical considerations in international negotiations.
  • Apply advanced problem-solving techniques to reach mutually beneficial agreements.

Target Audience

This course is designed for professionals involved in high-level negotiations, conflict management, business strategy, legal affairs, procurement, sales, and leadership roles. It is ideal for executives, managers, diplomats, lawyers, and individuals who need to navigate complex negotiations and resolve conflicts effectively.

Outlines

Day 1: Fundamentals of Advanced Negotiation

  • Understanding the negotiation process and key principles
  • Types of negotiations: competitive vs. collaborative approaches
  • The psychology of persuasion and influence in negotiations
  • Identifying interests, positions, and motivations of parties
  • The role of power dynamics in negotiation outcomes
  • Case study analysis of successful negotiations

Day 2: Strategic Negotiation Planning and Execution

  • Conducting negotiation analysis and stakeholder mapping
  • Identifying negotiation styles and adapting approaches accordingly
  • Building leverage and maximizing negotiation influence
  • Overcoming objections and managing difficult negotiators
  • Using data and research to strengthen negotiation positions
  • Negotiation practice through structured simulations

Day 3: Conflict Resolution Techniques

  • Understanding the nature and causes of conflicts
  • Conflict resolution frameworks and strategies
  • Managing emotions and maintaining composure in disputes
  • Communication techniques for de-escalating conflicts
  • Overcoming impasses and finding common ground
  • Mediation and arbitration in conflict resolution

Day 4: Advanced Negotiation Tactics and Cross-Cultural Considerations

  • High-pressure negotiation tactics and ethical considerations
  • Managing multi-party and cross-border negotiations
  • Cultural influences on negotiation styles and decision-making
  • Negotiating in crisis situations and managing unexpected challenges
  • Strategic use of concessions and counteroffers
  • Real-world case studies on international negotiation success

Day 5: Closing Deals and Sustaining Long-Term Agreements

  • Creating win-win outcomes and sustainable agreements
  • Finalizing contracts and ensuring commitment to negotiated terms
  • Managing post-negotiation relationships and conflict prevention
  • Evaluating negotiation performance and lessons learned
  • Future trends in negotiation and dispute resolution
  • Course review and final strategic negotiation exercise

Classroom Dates

5 - 9 May 2025
Paris (France)
5950€
15 - 19 June 2025
Dubai (UAE)
5950€
21 - 25 July 2025
Amsterdam (Netherlands)
5950€
10 - 14 August 2025
Manama (Bahrain)
5950€
14 - 18 September 2025
Dubai (UAE)
5950€
12 - 16 October 2025
Dubai (UAE)
5950€
2 - 6 November 2025
Abu Dhabi (UAE)
5950€
22 - 26 December 2025
Istanbul (Turkey)
5950€

Online Dates

27 - 31 October 2025
Online
3950€