Supplier Relationship Management Practitioner

Duration 5 Days
Language English
Course Format Classroom/Online
Certificate Yes

Detail

Overview

 This course provides a comprehensive understanding of Supplier Relationship Management (SRM), a critical component for achieving a competitive advantage in today's globalized business environment. The course explores best practices in developing and maintaining strategic supplier relationships, improving supplier performance, managing risks, and driving innovation and collaboration. It will also cover the role of technology in enhancing supplier management processes and how organizations can adapt to future trends in SRM.By the end of the course, participants will have gained the necessary skills to build effective, long-term supplier relationships, improve supply chain resilience, and foster innovation with suppliers to achieve mutual business success.

Objectives

  • To understand the fundamentals of Supplier Relationship Management (SRM) and its importance in modern business.
  • To learn how to develop and implement an SRM strategy that aligns with business goals.
  • To acquire skills in managing supplier performance, mitigating risks, and improving business continuity.
  • To enhance collaboration and innovation with suppliers through joint problem-solving and value creation.
  • To explore the use of technology and emerging trends (e.g., AI, automation, blockchain) in SRM.
  • To master negotiation strategies for effective supplier management and conflict resolution

Target Audience

This course is ideal for:

  • Procurement and Supply Chain Managers
  • Vendor/Supplier Managers
  • Operations Managers
  • Logistics and Distribution Managers
  • Business Development Managers
  • Risk Managers
  • Anyone involved in the management of supplier relationships, procurement, and supply chain strategy within their organization.

Outlines

Day 1: Foundations of SRM

  • Understand the definition and importance of SRM in modern business and supply chains.
  • Learn key principles and objectives of effective supplier management.
  • Categorize suppliers using tools like the Kraljic Matrix and ABC Analysis.
  • Differentiate between strategic and tactical supplier relationships.

Day 2: Developing an SRM Strategy

  • Align SRM strategies with business goals and objectives.
  • Define roles and responsibilities within SRM management.
  • Create a governance structure for managing supplier relationships.
  • Evaluate potential suppliers using due diligence and risk assessment techniques.

Day 3: Managing Supplier Performance & Risk

  • Set clear expectations with suppliers through SLAs and performance metrics.
  • Implement continuous improvement strategies for better supplier performance.
  • Identify and mitigate risks related to suppliers, including financial and operational risks.
  • Ensure business continuity through proactive risk management and supply chain resilience.

Day 4: Collaboration & Negotiation

  • Foster a partnership mindset and build trust with suppliers.
  • Use joint problem-solving techniques to create value with suppliers.
  • Apply key negotiation strategies for effective supplier relationships.
  • Resolve conflicts and disputes using win-win negotiation techniques.

Day 5: Technology & Future Trends

  • Explore the role of AI, automation, and blockchain in modern SRM.
  • Understand the role of e-procurement and digital platforms in supplier management.
  • Examine how global supply chain dynamics impact SRM practices.
  • Integrate sustainability and ESG considerations into supplier relationship management

Classroom Dates

12 - 16 May 2025
Geneva (Switzerland)
5950€
8 - 12 June 2025
Doha (Qatar)
5950€
13 - 17 July 2025
Dubai (UAE)
5950€
25 - 29 August 2025
Rome (Italy)
5950€
21 - 25 September 2025
Abu Dhabi (UAE)
5950€
13 - 17 October 2025
Barcelona (Spain)
5950€
9 - 13 November 2025
Jeddah (Saudi Arabia)
5950€
14 - 18 December 2025
Dubai (UAE)
5950€

Online Dates

12 - 16 May 2025
Online
3950€