Performance Management & Leadership Coaching

• Senior leaders, managers, and team leaders who are responsible for managing team performance.
• HR professionals focused on performance management, coaching, and employee development.
• Leaders who want to improve their ability to coach, mentor, and inspire their teams to achieve higher performance.

Day 1: Introduction to Performance Management and Leadership Coaching

• Defining performance management and leadership coaching
• The role of a leader in managing and enhancing team performance
• Establishing clear expectations and performance goals
• Understanding the key components of effective performance management
• Introduction to coaching as a leadership tool
• The difference between managing and coaching

Day 2: Setting Performance Expectations and Goals

• The importance of SMART goals in performance management
• Aligning individual, team, and organizational goals
• Communicating clear performance expectations
• Identifying key performance indicators (KPIs)
• Conducting effective performance planning meetings
• Setting milestones and timelines for performance success

Day 3: Providing Effective Feedback and Coaching Conversations

• The role of feedback in performance management
• Techniques for delivering constructive feedback
• Creating a feedback-rich culture within teams
• Coaching conversations for improvement and growth
• The GROW model for coaching conversations (Goal, Reality, Options, Way Forward)
• Handling difficult feedback situations with empathy and professionalism

Day 4: Motivating and Engaging Employees for High Performance

• Understanding employee motivation and engagement
• Identifying intrinsic and extrinsic motivators
• Strategies for boosting morale and performance
• Building trust and rapport through coaching
• Empowering employees to take ownership of their performance
• Creating a growth mindset in teams

Day 5: Managing Performance Challenges and Continuous Improvement

• Addressing underperformance and identifying root causes
• Strategies for managing and resolving performance issues
• Coaching employees through performance improvement plans
• The role of leadership in creating a continuous improvement culture
• Reflecting on leadership effectiveness and coaching impact
• Developing an action plan for ongoing performance management and coaching