Leading High Performing Teams

• Experienced Team Leaders
• Junior/Middle Managers who are new to their leadership role or have limited previous training in leadership
• Managers looking to improve their leadership effectiveness in team environments
• Leaders who want to develop their skills in managing high-performing teams and navigating challenges

DAY 1: Teams and their Leaders

• Teams, leaders, and managers
• Key leadership tasks
• Influence, authority, and power
• Leadership styles and flexibility
• Self-awareness
• Emotional intelligence and rapport

DAY 2: Vision, Direction & Alignment

• Creating a shared vision
• Aims, objectives, and goal alignment
• Developing meaningful objectives and indicators
• Divergent approaches to problem-solving
• Communicating a compelling vision
• Delivering challenging messages

DAY 3: Team Dynamics

• Team development
• The sociology of the team
• Characteristics of high-performing teams
• Balancing team roles
• Non-traditional team structures
• Delegation and empowerment

DAY 4: Developing the Team

• Learning and competence
• Building a coherent team
• Self-managing teams and challenges
• Coaching, mentoring, and self-directed learning
• Feedback and appraisal
• Leveraging team strengths for peak performance

DAY 5: Performance & Conflict Management

• Defining performance
• Measuring team and individual performance
• Performance through the eyes of the customer
• Performance management: science or art?
• Conflict as a catalyst for team development
• Dealing with challenging interpersonal relations